Intake Coordinator

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Join Our Client’s Team as an Intake Coordinator!

We’re looking for an organized and customer-focused Intake Coordinator to manage inquiries from employees, providers, and clients regarding insurance pre-certifications, benefit verification, and other healthcare-related services for our client.

Key Responsibilities:

• Respond to calls and faxes, determine the reason for inquiries, and route them appropriately.
• Review faxes for clinical criteria, assist with pre-certifications, discharge planning, and case management.
• Advise on certification requirements and connect callers with the benefits department when needed.
• Accurately collect demographic and medical coding information (CPT, HCPS, Diagnosis Codes) and enter into the system.
• Make outbound calls for clinical information and discharge dates.
• Assist with voicemail transcription, case verification, and quality improvement tasks.

What We’re Looking For:

• High school diploma or GED required.
• Preferred insurance experience in medical necessity review and authorization.  Call Center experience is helpful. 
• Familiarity with Microsoft Office is a plus.
• Ability to work remotely within the general Lancaster County, PA area but report on-site if needed. 
• Quiet, dedicated workspace at home with a high-speed internet connection

Why Apply?
This remote, call center-style role offers comprehensive training and the potential for long-term growth in the healthcare industry. Start your journey on November 4, 2024 – apply today!

Job Type: Long term temporary – could lead to permanent hire!
Pay Rate: $20/hour
Start Date: November 4, 2024
Hours: 8am-4pm (6-week training), then 10am-6pm or 9:30am-5:30pm (37.5 hours/week)

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