Bi-lingual Receptionist

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Do you thrive on organization, know how to juggle phones and people with ease, and have a way with words—in more than one language? Our Harrisburg, PA based client is seeking a poised, people-savvy, Bilingual Receptionist to be the first impression of their office.

• Greet all clients professionally upon arrival or contact
• Answer all inbound phone calls to the firm with courtesy and efficiency
• Manage incoming faxes and overnight mail correspondence
• Track and report on client intake activity
• Maintain security procedures and support telecommunications systems

• Answering phones and routing to appropriate employee;
   
• Monitor and pass intake calls to the appropriate employee.

• Retrieve all calls from the Voice Mail System and route appropriately;
• Greet clients and sales people and contact appropriate person for meeting;
• Review and distribute faxes throughout the day;
• Assist with client expense entry into the accounting program;
• Assist with Intake Tracking;
• Create LOI & REJ letter for attorney signature, note in case management software and mail letters, once returned;
• Maintain organization and cleanliness in conference rooms;
• Maintain the reception and reception coffee area;
• Maintain Kitchen and Break area supplies;

• Perform morning opening tasks;
• Witness the signing of legal documents when requested;
• Maintain Who’s in Who’s out of the office;
• Perform evening closing tasks;
• Performs other duties as assigned.​​​​​​​

• High School diploma or equivalent. 
• Knowledge and use of multiline phone system.  
• Strong telephone etiquette and communication skills
• Excellent active listening abilities
• Professional demeanor in all interactions
• Clear and effective verbal communication
• Well-developed organizational and time management skills
• ​​​​​​​Ability to remain calm and perform under pressure

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