Administrative Coordinator

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Do you thrive on keeping things organized, running smoothly, and making a real impact behind the scenes? If you’re a proactive problem-solver with a heart for mental health and a mind for systems — this role is calling your name.

Our Client is seeking a proactive, detail-driven Administrative & Client Services Coordinator to ensure smooth day-to-day operations by supporting client communication, scheduling, therapist coordination, and office management. This role is perfect for someone who thrives in a dynamic environment, loves creating order, and brings a client-centered approach to every interaction.

Key Responsibilities:

Client Support & Coordination

• Respond to client inquiries within 24 hours with warmth and professionalism

• Guide potential clients through the screening process and transition them to the appropriate next step

• Screen new client inquiries and ensure smooth onboarding

• Follow up with clients in a timely and organized manner

• Provide accurate information regarding services, therapist availability, and scheduling

• Offer appropriate referrals when our services do not match client needs

• Maintain client portals and send paperwork reminders

Therapist & Team Support

• Schedule clients according to therapist preferences and availability

• Keep therapists updated on client changes, cancellations, or needs

• Coordinate communication with external professionals and referral partners

• Support ongoing therapist needs with timely updates and resource access

Office & Administrative Operations

• Open and close the office, greet clients and visitors when onsite

• Manage calendars, handle mail, order supplies, and troubleshoot basic tech issues

• Track and maintain organized records, notes, and documentation

• Support HR tasks, including applicant tracking and payroll coordination

• Prioritize and reprioritize tasks as needed when unexpected changes or restraints arise

• Create and refine workflows to improve efficiency across administrative functions

Qualifications:

• Exceptional organizational and multitasking skills

• Strong written and verbal communication abilities

• High attention to detail with excellent note-taking and record-keeping skills

• Self-starter with intrinsic motivation to streamline processes and create efficient systems

• Proven ability to follow through, meet deadlines, and manage competing priorities

• Strong data entry and analytical skills for tracking client data and practice trends

• Familiarity with Asana, Trello, or similar task management tools (preferred)

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams

• Experience in healthcare, behavioral health, or administrative support roles (preferred)

• Comfortable handling confidential information with professionalism and discretion

REASON FOR NEED: Vacancy
LENGTH OF ASSIGNMENT: Temp to Hire 
START DATE: asap pending interviews
PAY RATE: $18/hr

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