Business Manager/HR Director
Location: Lancaster, PA
Flexibility: On-Site
Type: Perm
Industry: Non-Profit
Pay Rate: $65,000
Recruiter Name: Shannon Millar
August 22, 2025 | Job ID: 7297
Job Summary
Business Manager/HR Director
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TriStarr is seeking a Business Manager / HR Director on behalf of our client, a respected local nonprofit organization. This role is responsible for overseeing and enhancing the operational effectiveness of the organization through strong administrative leadership, effective human resources practices, sound policy management, and facilities oversight. The Business Manager/HR Director plays a key role in aligning day-to-day operations with strategic goals, supporting risk management, and fostering a healthy, mission-driven culture.
This position is instrumental in supporting the nonprofit’s long-term growth by ensuring regulatory compliance, maintaining a safe and functional infrastructure, and cultivating a positive workplace culture. The ideal candidate is a strategic thinker and problem-solver with strong leadership skills, a deep understanding of business operations, and a commitment to upholding the organization’s mission and values.
Key Responsibilities
Administrative & Operational Management
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Oversee day-to-day administrative functions, ensuring efficient systems that support program goals.
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Manage technology resources, vendor contracts, facilities, and vehicles.
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Oversee IT systems, asset tracking, and ensure that technology meets operational needs.
Human Resources & Personnel Management
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Manage the full employee lifecycle: recruitment, onboarding, performance management, benefits, and offboarding.
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Support supervisors in employee relations, conflict resolution, and disciplinary actions.
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Ensure compliance with all applicable employment laws and internal HR policies.
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Lead professional development efforts, staff training, and retention strategies.
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Promote cross-department communication, collaboration, and employee engagement.
Policy & Procedure Management
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Develop, update, and implement organizational policies to align with legal and operational standards.
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Communicate and enforce policies consistently across all departments.
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Partner with leadership to evaluate policy effectiveness and lead related training initiatives.
Compliance & Risk Management
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Ensure compliance with local, state, federal, and funder regulations, including non-profit governance and CACFP/SFSP programs.
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Manage renewals for regulatory items such as website domains, software systems, insurance coverage, and licenses.
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Interpret and implement national safety standards within internal procedures.
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Lead safety initiatives including emergency preparedness, CPR facilitation, and safety training.
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Coordinate with the Business Controller on legal, insurance, and operational risk management.
Facility Management
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Oversee the maintenance and operation of all facilities and vehicles.
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Manage vendor relationships for cleaning, security, maintenance, and HVAC services.
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Develop and manage the facilities budget with an eye on cost-efficiency and sustainability.
Leadership & Collaboration
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Serve as a key member of the leadership team, advising on operational and compliance matters.
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Collaborate closely with department heads and the Director of Program Operations.
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Work with the CEO and leadership team to ensure cohesive and aligned leadership practices.
Organizational Culture & Engagement
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Promote an inclusive, mission-aligned, and values-driven workplace culture.
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Support initiatives around employee well-being, recognition, and engagement.
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Lead with professionalism, integrity, and respect in all interactions.
Qualifications
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Bachelor’s degree in Business Administration, Non-Profit Management, Human Resources, Operational Management, or a related field (Master’s preferred).
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Minimum 5 years of progressive experience in business, operations, or administrative management; non-profit experience strongly preferred.
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Strong understanding of human resources practices and employment law.
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Proven experience managing complex facility operations.
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Financial acumen and experience with operational budgeting.
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Excellent organizational, leadership, and analytical skills.
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Ability to manage multiple projects and priorities in a fast-paced environment.
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Strong interpersonal and communication skills across all organizational levels.
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Deep commitment to the mission and values of the organization.
Working Conditions
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Full-time position.
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Primarily office-based with occasional local travel.
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May require evening or weekend hours for events or organizational needs.
Type: Permanent
Hours: Monday-Friday 8:30am- 5pm
Salary: $60-70K#tsaj
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