IT Administrative Assistant

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Our client, a well-established organization in Lancaster, is seeking a proactive and detail-oriented IT Administrative Assistant to join their corporate IT team. In this role, you’ll provide essential administrative and operational support to the Director of Systems & IT and the broader department. If you’re organized, tech-savvy, and enjoy helping systems and projects run smoothly, this is a great opportunity to contribute in a collaborative, professional environment.

Key Responsibilities:

• Manage calendars, schedule meetings, coordinate appointments, and arrange travel for IT leadership
• Prepare and edit correspondence, reports, and presentations for internal and external use
• Support departmental projects by tracking timelines, maintaining logs, and assisting with project management tools
• Organize and maintain documents, records, and electronic files
• Assist with vendor communications, service contracts, and renewals
• Document meeting notes, prepare agendas, and ensure timely follow-up
• Provide light technical coordination and ticket follow-up with the IT service desk
• Collaborate with HR and IT to support onboarding of new hires (accounts, equipment, access)
• Coordinate event and meeting logistics, including room bookings and A/V setup
• Handle inquiries and communications with professionalism and confidentiality
• Perform additional administrative duties as assigned

Requirements:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 3+ years of administrative experience, ideally supporting IT or technical teams
• Strong organizational, time management, and communication skills
• Proficiency with Google Workspace and Microsoft Office Suite
• Comfortable learning project management and ticketing systems (e.g., ClickUp, Asana, Zendesk)
• Ability to work independently, manage multiple priorities, and maintain confidentiality

Details:

• Pay Rate: $24–$33/hr. (based on experience)
• Location: Lancaster, PA 
• Schedule: Full-time, 8:00am – 4:30pm with 30-minute unpaid break
• Job Type: Temporary-to-hire opportunity
• Start Date: ASAP (pending interviews)
• Dress Code: Very business casual (jeans permitted)
• Culture Values: Choose Love, Bias for Action, Hungry but Humble, Culture of Communication, Persist in Doing Right, Bring it On

#tsaj

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