Fulfillment Coordinator

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Fulfillment Coordinator 

Join a team that keeps outbound requests moving smoothly and makes sure every client packet is accurate, timely, and compliant. If you’re someone who enjoys structured work, strong internal customer service, and fast-moving priorities, this role is for you.

Key Responsibilities / What You’ll Do

• Open, sort, and date stamp incoming work
• Scan, prep, and attach electronic files to member accounts to initiate enrollment
• Distribute tasks to preprocessors using a defined process
• Monitor and triage the Unit email inbox; categorize, filter, and route messages
• Provide prompt, professional responses to simple inquiries
• Use a QA process to ensure outgoing mailings are correct; maintain vendor-related reports
• Update daily receipts and tracking reports; identify issues and route escalations appropriately
• Support clerical fulfillment tasks, including emailing/faxing enrollment data and maintaining documentation
• Participate in training and follow up on outstanding requests

Qualifications / What We’re Looking For

• 1+ year of prior mailroom experience (required)
• Diploma or GED (required)
• Strong communication skills, discretion, and attention to detail
• Proficiency in Microsoft Office (especially OutlookExcel and Word experience preferred
• Experience with scanning/imaging and familiarity with postal equipment/standards preferred
• Ability to stand/walk for long shifts; lift up to 50 lbs
• Comfort working with strict procedures, deadlines, and privacy standards

Why Join the Team? You’ll work in a fully onsite environment with a collaborative team, clear processes, and meaningful impact every day.

Job Details

• Pay / Salary: $22.00/hour
• Hours / Schedule: Full-time, Monday through Friday

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