File & Operations Support Specialist

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If you enjoy keeping things organized, moving tasks forward, and supporting a busy professional team, this full-time, on-site opportunity could be a great fit. You’ll help keep physical and electronic files in order, support daily office operations, and contribute to a smooth, client-service-focused environment where accuracy and discretion matter.

Key Responsibilities / What You’ll Do

• Organize, maintain, retrieve, and close physical client files in line with retention guidelines
• Scan, OCR, and upload incoming documents to a document management system
• Assist with document projects (printing, binders, copying media, Bates numbering as needed)
• Support mail/shipping and daily courier needs (FedEx/UPS/USPS, courthouse/post office runs as needed)
• Provide reception/front desk coverage and general administrative support
• Help with light facilities/office operations tasks and coordinate with vendors as needed
• Travel between local offices occasionally to support consistent filing and mail procedures

Qualifications / What We’re Looking For

• High school diploma (or equivalent)
• Experience in a law firm or professional office environment
• Strong organization, time management, and attention to detail
• Comfort handling confidential information with discretion
• Basic computer skills (Microsoft Office); familiarity with Clio is a plus
• Ability to lift/move files and boxes as needed
• Friendly, service-minded, team-oriented approach

Why Join The Team?
You’ll join a collaborative environment that values great internal service, clear processes, and dependable support. If you’re detail-focused and enjoy being the person who keeps operations running smoothly, we’d love to hear from you.

Job Details

• Job Type: Full-Time, Permanent
• Pay / Salary: $48,000-$52,000/year
• Hours / Schedule: Monday–Friday, 8:00 AM–5:00 PM
• Location: On-Site, Lancaster, PA (local travel between offices as needed)

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