How Are Staffing Agencies Implementing AI?

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How Are Staffing Agencies Implementing AI?

Author: TriStarr

TRISTARR blog Mar 2024 staffing agencies AI

Industries from accounting to zoology have embraced artificial intelligence for its efficiency at performing routine administrative tasks and for its analytic capabilities. According to SHRM, 83 percent of U.S. employers are already using AI in some capacity for HR. Recruiting and staffing agencies are jumping in as well.

“TriStarr is at the forefront of AI adoption,” says Scott Fiore, president of TriStarr, a full-service recruiting and staffing agency serving York and Lancaster, PA. “Our relatively small size allows us to continuously monitor new products, identify the best, and implement them quickly. For example, we recently identified, tested, and deployed a new AI tool in three weeks and are seeing an immediate impact.”

AI tools for staffing agencies
Staffing agencies are leveraging a wide array of AI tools to improve candidate-matching and administrative efficiency, enabling them to quickly match top quality candidates with employers. AI can sift through data quickly, identify patterns, and use predictive analysis to find candidates most likely to succeed in the role.

Artificial intelligence tools are frequently being used by staffing agencies like TriStarr and corporate HR departments for:

  • Resume screening and candidate matching: AI technology compares candidates’ skills and experience with requirements for open positions. Analyzing resumes and job descriptions to find qualified applicants can significantly increase efficiency and reduce hiring costs. According to Dataconomy, without using AI tools, an average hire requires a recruiter to spend 23 hours screening resumes and shortlisting applicants for interviews.
  • Chatbots: Some staffing agencies are implementing chatbots to interact with candidates and even conduct preliminary text-based interviews. The technology is said to be less stressful for candidates and can more efficiently provide managers with a shortlist of qualified candidates.
  • Interview analysis: AI is opening up new horizons in candidate profiling and analysis. With sophisticated AI technology, companies delving into non-verbal communication, too. Digital tools can summarize candidate interviews from an audio or video recording and can evaluate a candidate based on their facial expressions and tone of voice, as well as their responses, from a video interview.
  • Improved communications: Staffing agencies can communicate more effectively and efficiently with candidates and employers with generative AI tools such as Grammarly, Jasper, and ChatGPT. AI-powered writing tools can help create more effective job descriptions, too.
  • Management of administrative tasks: AI tools can be used to research background information, including social media profiles, on candidates. Staffing agencies can also manage candidate submissions and other scheduling and administrative tasks.

“The best staffing agencies will utilize AI-based tools to communicate better, faster, and more effectively with clients. Currently, TriStarr is testing a process that will all but eliminate first-round, in-person interviews, allowing clients to focus on the best candidates at a schedule most conducive to them and the candidate,” said Fiore.

Fiore sees great potential in AI in the future of recruitment, especially when it involves candidate searching, communication and presentation, but he emphasizes that at TriStarr it won’t act as a replacement for human interaction. “We anticipate being able to expand utilizing AI tools to allow our recruiters and sales staff to focus on what they do best – interact directly with the best candidates.”

One of the best staffing agencies in York and Lancaster, PA
For more than 30 years, TriStarr has been helping match employers with the best candidates, whether for temporary, temp-to-hire, or permanent placements. Our specialties include administrative and professional (accounting, legal, IT, and human resources) staffing services and recruiting for professional and management positions.

Learn more by contacting our team of staffing consultants online or by calling us at 717-560-2111.

Industries from accounting to zoology have embraced artificial intelligence for its efficiency at performing routine administrative tasks and for its analytic capabilities. According to SHRM, 83 percent of U.S. employers are already using AI in some capacity for HR. Recruiting and staffing agencies are jumping in as well.

“TriStarr is at the forefront of AI adoption,” says Scott Fiore, president of TriStarr, a full-service recruiting and staffing agency serving York and Lancaster, PA. “Our relatively small size allows us to continuously monitor new products, identify the best, and implement them quickly. For example, we recently identified, tested, and deployed a new AI tool in three weeks and are seeing an immediate impact.”

AI tools for staffing agencies
Staffing agencies are leveraging a wide array of AI tools to improve candidate-matching and administrative efficiency, enabling them to quickly match top quality candidates with employers. AI can sift through data quickly, identify patterns, and use predictive analysis to find candidates most likely to succeed in the role.

Artificial intelligence tools are frequently being used by staffing agencies like TriStarr and corporate HR departments for:

  • Resume screening and candidate matching: AI technology compares candidates’ skills and experience with requirements for open positions. Analyzing resumes and job descriptions to find qualified applicants can significantly increase efficiency and reduce hiring costs. According to Dataconomy, without using AI tools, an average hire requires a recruiter to spend 23 hours screening resumes and shortlisting applicants for interviews.
  • Chatbots: Some staffing agencies are implementing chatbots to interact with candidates and even conduct preliminary text-based interviews. The technology is said to be less stressful for candidates and can more efficiently provide managers with a shortlist of qualified candidates.
  • Interview analysis: AI is opening up new horizons in candidate profiling and analysis. With sophisticated AI technology, companies delving into non-verbal communication, too. Digital tools can summarize candidate interviews from an audio or video recording and can evaluate a candidate based on their facial expressions and tone of voice, as well as their responses, from a video interview.
  • Improved communications: Staffing agencies can communicate more effectively and efficiently with candidates and employers with generative AI tools such as Grammarly, Jasper, and ChatGPT. AI-powered writing tools can help create more effective job descriptions, too.
  • Management of administrative tasks: AI tools can be used to research background information, including social media profiles, on candidates. Staffing agencies can also manage candidate submissions and other scheduling and administrative tasks.

“The best staffing agencies will utilize AI-based tools to communicate better, faster, and more effectively with clients. Currently, TriStarr is testing a process that will all but eliminate first-round, in-person interviews, allowing clients to focus on the best candidates at a schedule most conducive to them and the candidate,” said Fiore.

Fiore sees great potential in AI in the future of recruitment, especially when it involves candidate searching, communication and presentation, but he emphasizes that at TriStarr it won’t act as a replacement for human interaction. “We anticipate being able to expand utilizing AI tools to allow our recruiters and sales staff to focus on what they do best – interact directly with the best candidates.”

One of the best staffing agencies in York and Lancaster, PA
For more than 30 years, TriStarr has been helping match employers with the best candidates, whether for temporary, temp-to-hire, or permanent placements. Our specialties include administrative and professional (accounting, legal, IT, and human resources) staffing services and recruiting for professional and management positions.

Learn more by contacting our team of staffing consultants online or by calling us at 717-560-2111.