Category: HR Practices

  • Tips for how to effectively manage remote workers

    How many people do you know who work from home? If you feel like that number is increasing, you’re not wrong—a survey done by the Global Workplace Analytics and FlexJobs shows that remote work has grown by over 91 percent in the past decade.

    This simple workplace benefit is often seen as enticing for employers who wish to cut down on office space costs, boost employee morale, and attract top candidates who appreciate the scheduling flexibility. Mobile and online applications like Slack allow workers to communicate with each other anywhere and everywhere, no matter if they’re physically in the office or working from home, a client site, or even a tropical beach.

    On the other hand, some major companies like Bank of New York Mellon Corp, IBM, and Yahoo, have been cutting down on offering remote work options and asking their remote workers to return to the office. According to SHRM Online, this decision may have come from the following theories about why working remotely sometimes fails:

    1. Employers do not adequately train or provide proper resources to remote workers to ensure their success.
    2. Some supervisors find it harder to manage someone who they cannot communicate with face-to-face, and are uncomfortable with them ... Read More
  • 7 tips from a recruiting agency for writing compelling job descriptions

    Businesses have depended on job descriptions to define work for employees for generations. And even though technology has drastically changed the work environment over the years, job descriptions in 2019 remain as important as ever.

    Good job descriptions can prevent the wrong person from applying for a job and better ensure the right person does apply. In other words, they can help prevent employers from interviewing and maybe hiring someone who isn’t right for the job.

    Every job description needs to be thorough and updated each time you’re recruiting someone new for the position. The following list details information that should appear on most job descriptions.

    1. Job title
    2. Work location (if working remotely is an option, note that here)
    3. Company overview
    4. Job summary including key objectives and goals
    5. Job duties (mention opportunities for training or professional development)
    6. Experience required (skills, education, years of experience)
    7. Employment type (full time or part time)
    8. Work hours/travel requirements
    9. Salary range and benefits (bonus program, retirement plans, health insurance)

    Job descriptions done well can help you with recruiting employees

    Job descriptions also must attract great candidates and encourage them to apply for open positions. For that reason, the descriptions have to be clear and compelling as well.

    Here are a few guidelines to help prepare job descriptions to 1) ... Read More

  • Busting Staffing Myths: Resetting Expectations for Your New Placement

    Recruiters get people jobs. You know this. However, you might assume that finding you a position effectively ends the staffing firm’s involvement. From then on, you’re on your own.

    That’s a common myth about staffing firms: They find you a job, and then leave you to take care of yourself. Not true. A recruiter provides support during the transition to your new position and beyond.

    It’s time to reset expectations about your staffing partner’s role in your ongoing assignment. Here is how a recruiter will continue to offer outreach and assistance as you start your new position:

    When You’re Hired

    Your recruiter has found a position for you. You might expect this to consist solely of giving you the name and phone number of your contact at the company; then, the staffing associate will move on to other tasks and forget all about you.

    Not so. Securing a placement for you involves more than just blindly sending you to your new gig. Instead, your staffing associate will provide you with key details about the placement and walk you through the process of starting your new assignment.

    With the gig economy taking over a larger share of the job market, the contacts and information a recruiter can ... Read More

  • 7 ways to handle friction with co-workers (avoidance is not one of them)

    While some friction in the workplace is to be expected, too much is harmful to everyone involved, particularly if left unresolved. Conflicts between employees disrupt their work and that of colleagues who share the work environment. Ongoing disagreements can affect job performance and even the company’s productivity and bottom line.

    While most U.S. workers report involvement in workplace strife at times, more than a third say they deal with it often or always. In a typical week, employees spend, on average, about three hours handling conflict at work. That’s just 7 percent of the work week, but in terms of productivity, the costs are staggering, resulting in an estimated $360 billion in paid hours.*

    So, what’s causing all this workplace friction? Employees say mainly personality conflicts and warring egos, as well as stress and workloads. These may lead to angry outbursts and insults; nasty, behind-the-back comments; poor communications; procrastination on projects; and more.

    Other than avoiding people who rub us the wrong way—which doesn’t solve and often intensifies the problem—what can we do to resolve conflict at work?

    Try taking these steps to manage conflict with co-workers

    1. Ask yourself why the person bothers you. Be aware of what is setting you off. If dealing with ... Read More
  • Best practices for interviewing: 5 do’s and 5 don’ts from our skilled job recruiters

    How you interview job candidates can make a big difference in the success of your most important hires. Knowing what and what not to do, as well as what and what not to ask, can also keep you out of hot water.

    Interviewing is time-consuming and requires organization; it can be frustrating and even stressful. It’s not surprising, then, that so many companies depend on job recruiters for their most significant hires. Whether you decide to go it alone or hire a professional recruiter, you will eventually be interviewing candidates. So, equip yourself now with good interviewing skills to assess your finalists.

    You are likelier to make the right hires if you interview smartly and effectively. And as you no doubt have learned, the wrong hires cost time and money, and the hiring process restarts at square one.

    Make our 5 do’s and 5 don’ts for interviewing part of your recruitment strategy

    Do’s:

    1. Look over candidates’ resumes before interviews. Well, of course, you say? You might be surprised at how many people don’t. Be organized and know what you plan to ask before interviews start.
    2. Be positive and make candidates feel at ease. This builds a better rapport with them and encourages them to respond openly and honestly.
    3. Ask candidates the same set of questions. This allows you to compare ... Read More
  • Building productive workplace teams with shared vision for success

    Our 21st century focus on teams isn’t new. Successful industry executives and entrepreneurs have long recognized the value of teams in fulfilling a company’s purpose and producing positive results.

    Industry titan Andrew Carnegie was a proponent of teamwork, defining it as “the ability to work together toward a common vision.” And his contemporary Henry Ford said, “If everyone is moving forward together, then success takes care of itself.”

    Those are inspiring and convincing words, but even the firmest believers in teamwork can find it difficult to put into action. While a workplace retreat can be effective, gains made in a single day are too often lost upon return to the office. So, how can managers build teams of employees who embrace shared goals to produce profitable outcomes?

    Want to create successful teams? Focus on these five qualities

    • Leadership – Establish yourself as the leader. Set goals for the team that can be linked to the company’s success. Delegate responsibilities that will foster individual professional growth and will help achieve the team’s goals. Be objective and fair in resolving conflicts among team members.
    • Trust –Trust in your employees’ abilities to perform their jobs well and allow them to make independent decisions as much as possible. The ... Read More
  • Managing low performers: Confront, communicate, coach. Then commend or can them

    One of the most challenging tasks facing managers is how best to handle low-performing employees. Questions abound: Can they make an acceptable turnaround? What help should we give them? How many strikes until they’re out? How long until we cut them loose?

    If they show a sign of promise, you might want to give them a chance to redeem themselves, particularly now when good employees are hard to find and recruit. Try coaching low performers and developing action plans for them. But know how and when to terminate them properly.

    “While it’s never easy confronting individuals about poor performance, tolerating it is a failure of leadership,” says John Baldoni, executive coach and leadership educator.

    Use a mixture of sensitivity and firmness when approaching low-performing employees. Don’t express anger toward them, and never disparage them in front of fellow employees. While no process is the only right way, here are eight effective steps to address subpar performance with employees from our HR consulting firm:

    1. Address the situation as soon as you recognize a problem. Don’t procrastinate or wait for a performance review while the problem continues.
    2. Find the cause and be objective. (Employees’ lack of skills, training, or motivation? Personal problems? Unclear expectations? Poor two-way communications?)
    3. Begin ... Read More