Category: Hiring Resources
Can recruitment strategies change with the job market? Is it always necessary to find just the right person for a job—or can a square peg be reshaped to fit into a round hole?
Currently, with record low unemployment, hiring managers might need to consider candidates who are short on desired skills but are a good company fit. On-the-job training can often fill the gap. But what else can help to ensure success?
Kate and Rob: A study in recruitment strategies and outcomes
Kate and Rob started the same day in customer service positions. Neither had the related experience the hiring manager had in mind. But they appeared eager to learn new skills. At the end of a six-month probation, Kate had enjoyed her customer interactions and was respected by team members. She was a shoo-in for a permanent job. But Rob struggled to address customers’ concerns adequately, and he didn’t manage staff well. He and his employer both realized he was in an ill-fitting role and agreed to part ways.
Neither Kate nor Rob were ideally experienced for their jobs. So, why did Kate succeed in her new position, while Rob didn’t last?
Kate thrived because her personality was well suited for it. Rob’s, however, ... Read More
Did you hear the one about the job candidate who texted with his mother for responses as he filled out a job application? Or the one about the guy who didn’t remove his motorcycle helmet for his job interview?
These aren’t jokes missing their punchlines, but rather real stories about candidates who raised red flags before they could be hired. (We’ll give the biker credit for flipping up his visor.)
When you’re recruiting employees, pay attention to red flags that can signal trouble ahead should certain candidates be hired. If you encounter red flags during the recruitment process, it’s best to heed them and not wish them away.
So, what are the most conspicuous warning signs? Do frequent job changes still matter? Maybe. Do typos on resumes still matter? Yep.
These issues should raise concerns when recruiting employees
- Resume issues – To be sure, spelling and grammar still matter because good written and verbal communication skills remain important. But resume issues can go deeper and include poor organization, vague experience, incomplete information, and lack of measurable results.
- Questionable work history – While frequent job changes can have valid reasons, particularly with younger employees, inquire to find out why. Be alert to large gaps in employment ... Read More
Company hiring managers may be uncertain as to whether to engage a recruiting agency or handle the challenge of recruiting themselves. But with most professionals currently employed and reasonably satisfied, finding candidates for key positions is proving more difficult than ever.
As 2018 began, 86 percent of highly qualified candidates for job vacancies were employed and not actively seeking new jobs, according to a survey by Talentnow, a recruitment software company. On the management side, 73 percent were struggling to find suitable candidates. As we near the end of the year, the situation remains much the same.
If you need to find the best candidates for a key position, don’t procrastinate. Your search could take even longer than it would have a year or two ago.
Take the quiz—then learn what recruiting agencies can do for you
Below for your consideration are five questions to help you decide whether to embark on recruitment independently or contact a professional recruiting agency.
The more “yes” answers you have, the greater the urgency for you to contact a job recruiter.
- Is this position particularly vital—one that has an effect on company performance and profits?
- Are you consumed with other responsibilities, giving you little time to devote to a search?
- Do you ... Read More
When recruiting hard-to-get candidates, a personalized strategy is more likely to result in success than a one-size-fits-all approach.
Candidates who feel you take a personal interest in them will have a more favorable view of your company and be more likely to accept your position. And even if they don’t choose you this time—or you don’t choose them—you are expanding your talent pool for future available positions.
Use the approaches used by job recruiters, particularly for top-tier candidates
- Search social media to get information that candidates share there (LinkedIn, Facebook, Twitter, Instagram) and learn more about their interests and skills. Job recruiters do this to familiarize themselves with candidates and personalize outreach to them.
- Customize email communications with each top candidate to get a higher response rate. If you’re not using the services of a professional recruiter (aka headhunter), you might want to get an applicant tracking system to help you do that. Keep in touch via email with each candidate, individually, throughout the search and interview process.
- Get to know prospects as individuals, not just as professionals with desirable skills, in your communications with them. Ask what is most important to them in deciding to change positions and try to meet their needs. If ... Read More
Sorting through resumes can be a time-consuming, pain-staking responsibility for managers and HR professionals. Depending on the number received, they can spend hours poring over resumes for just one position, eventually deciding on “yes,” “no,” or “maybe.” Many times, there are a few gems to be found. Professional recruiters estimate that 75-80 percent of resumes submitted actually show that the applicants are not qualified for the position.
Some job applicants, such as the ones with these statements on their resumes, make it easy for job recruiters to decide on an emphatic “no”:
- “Desired Position: Profreader”
- “Left last four jobs only because the managers were completely unreasonable.”
- “Any interruption in employment is due to being unemployed.”
Of course, a serious candidate won’t have a resume with such blunders. So, how can managers identify the best candidates as efficiently as possible?
Establish a review process and know what to look for in resumes
By the time an open position is advertised, the department manager and HR representative should agree on what minimum qualifications are needed and what preferred qualifications are desired.
Next, weed out the resumes that don’t meet the minimum qualifications. Of those remaining, pull the ones that meet all or some of the preferred qualifications. Compare them (possibly ... Read More
What could be easier than sitting down and asking someone a few questions from a list?
When put that way, interviewing sounds easy. But as you may know, it’s not as simple as it sounds. The process of interviewing candidates for a job requires organization, preparation, and the knowledge to ask the right questions.
Save time, money, and stress with smart interviewing
Finding the right candidate for an influential position within your company can be time-consuming, expensive, and stressful. It can also be risky because the wrong hire can cost you even more time and money to correct the mistake and begin the hiring process again.
According to the U.S. Department of Labor, the price of a bad hire is at least 30 percent of the employee’s first-year earnings. Ouch! That’s a financial pain that will take some time to heal.
But finding the best person for a job doesn’t have to be that painful, and interviewing smartly and effectively can be the most important step to get you on track to make the right hire.
Here are seven tips from for interviewing candidates effectively
- Establish an organized process for conducting interviews. Good interviewing doesn’t just happen. You must have a plan: Which people on your staff will conduct interviews? What do ... Read More
Following up on my recent blog post on how to check references, I now want to talk about several new technologies we’re using to streamline and speed up the recruitment and hiring process, including reference checking.
Online tool makes checking references easier for job recruiters
To efficiently collect and file candidates’ written references, we now use an online tool that lets candidates easily upload the contact information of persons writing their references, who can then anonymously upload their responses. Not only is this process a timesaver, but it lets us capture more references per candidate and collect more in-depth information than we often get by phone.
This tool operates on the principle of collective intelligence. Its algorithm calculates and ranks the written references based on rating scores and on who is making the reference (supervisor, co-worker, teacher or friend). If we have questions or concerns regarding a specific submission, we can still follow up by phone if we choose.
Recruiting candidates is at our fingertips more than ever before
It seems not so many years ago that we transitioned from the phone to email as our primary means of reaching candidates about positions. Today, recognizing that millennials (born in the 1980s and ‘90s) keep ... Read More
When companies make a bad hire, it can cost a lot of time and money to correct the situation. Many of these bad hires could be avoided simply by checking references of potential employees. But, for reference checks to yield valuable information, managers should know the process to follow and the right questions to ask of their job candidates.
Considering the cost you might incur as the result of a poor hiring decision, you may want to engage a recruiting agency to assist with interviewing and hiring, including reference checks. If you go it alone, however, here’s how to talk with people who know the candidates, and make the best use of your time with them.
Discuss references with job candidates during the interview process
Ask candidates for six references and their consent to contact them. Call all of them for each finalist.
In addition to talking with former supervisors, you should contact former colleagues or subordinates for some hires. If so, ask job candidates for names of people to contact.
Be thorough and objective when you call to check employee references
When you call, assure the references that their comments will remain confidential. Explain the position and skills required. Show objectivity throughout each call—don’t sway ... Read More